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Showing posts with label operation management. Show all posts
Showing posts with label operation management. Show all posts

U.S. Airfilter has hired you as a supply chain consultant. The company makes air fi lters for residential

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MGT655 Week 8 chapter 16 and 20 tutorial in excel
Objective Question 12; Chapter 16 – MGT-655
12. Your company assembles five different models of a motor scooter that is sold in specialty stores in the United States. The company uses the same engine for all five models. You have been given the assignment of choosing a supplier for these engines for the coming year. Due to the size of your warehouse and other administrative restrictions, you must order the engines in lot sizes of 1,000 each. Because of the unique characteristics of the engine, special tooling is needed during the manufacturing process for which you agree to reimburse the supplier. Your assistant has obtained quotes from two reliable engine suppliers and you need to decide which to use. The following data have been collected:
Requirements (annual forecast)
Weight per engine
Order processing cost
Inventory carry cost
12,000 units
22 pounds
$125 per order
20 percent of the average value of inventory per year
Note: Assume that half of lot size is in inventory on average (1,000/2 5 500 units).
Two qualified suppliers have submitted the following quotations:
Order Quantity
Supplier 1
Unit Price
Supplier 2
Unit Price
1 to 1,499 units/order
1,500 to 2,999 units/order
3,0001 units/order
Tooling costs
Distance
$510.00
500.00
490.00
$22,000
125 mi les
$505.00
$505.00
488.00
$20,000
100 mi les
Your assistant has obtained the following freight rates from your carrier:
Truckload (40,000 lbs. each load):
Less-than-truckload:
$0.80 per ton-mile
$1.20 per ton-mile
Note: Per ton-mile 5 2,000 lbs. per mile.
a. Perform a total cost of ownership analysis and select a supplier.
b. Would it make economic sense to order in truckload quantities? Would your supplier selection change if you ordered truckload quantities?
Objective Question 17
U.S. Airfilter has hired you as a supply chain consultant. The company makes air fi lters for residential heating and air-conditioning systems. These filters are made in a single plant located in Louisville, Kentucky, in the United States. They are distributed to retailers through wholesale centers in 100 locations in the United States, Canada, and Europe. You have collected the following data relating to the value of inventory in the U.S. Airfi lter
supply chain:
Quarter 1
(January
through March)
Quarter 2
(April
through June)
Quarter 3
(July through
September)
Quarter 4
(October through
December)
Sales (total quarter):
United States
Canada
Europe
300
75
30
350
60
33
405
75
20
375
70
15
Cost of goods
sold (total quarter)
280 295 340 350
Raw materials at
the Louisville
plant (end-of-quarter)
50 40 55 60
Work-in-process
and fi nished
goods at the
Louisville plant
(end-of-quarter)
100 105 120 150
Distribution center
inventory (end-of-quarter):
United States
Canada
Europe
25
10
5
27
11
4
23
15
5
30
16
5
All amounts in millions of U.S. dollars.
a. What is the average inventory turnover for the fi rm?
b. If you were given the assignment to increase inventory turnover, what would you focus on? Why?
c. The company reported that it used $500M worth of raw material during the year. On average, how many weeks of supply of raw material are on hand at the factory?

Objective Questions for chapter 20, Operations and Supply Change Management – MGT-655
17. Jill’s Job Shop buys two parts (Tegdiws and Widgets) for use in its production system from two different suppliers. The parts are needed throughout the entire 52-week year. Tegdiws are used at a relatively constant rate and are ordered whenever the remaining quantity drops to the reorder level. Widgets are ordered from a supplier who stops by every three weeks. Data for both products are as follows:
Item Tegdiw Widget
Annual demand
Holding cost (% of item cost)
Setup or order cost
Lead time
Safety stock
Item cost
10,000
20%
$150.00
4 weeks
55 units
$10.00
5,000
20%
$25.00
1 week
5 units
$2.00
a. What is the inventory control system for Tegdiws? That is, what is the reorder quantity and what is the reorder point?
b. What is the inventory control system for Widgets?

21. Item X is a standard item stocked in a company’s inventory of component parts. Each year the firm, on a random basis, uses about 2,000 of item X, which costs $25 each. Storage costs, which include insurance and cost of capital, amount to $5 per unit of average inventory. Every time an order is placed for more of item X, it costs $10.
a. Whenever item X is ordered, what should the order size be?
b. What is the annual cost for ordering item X?
c. What is the annual cost for storing item X?

40. In the past, Taylor Industries has used a fi xed–time period inventory system that involved taking a complete inventory count of all items each month. However, increasing labor costs are forcing Taylor Industries to examine alternative ways to reduce the amount of labor involved in inventory stockrooms, yet without increasing other costs, such as shortage costs. Here is a random sample of 20 of Taylor’s items.
Item
Number
Annual
Usage
Item
Number
Annual
Usage
1
2
3
4
5
6
7
8
9
10
$ 1,500
12,000
2,200
50,000
9,600
750
2,000
11,000
800
15,000
11
12
13
14
15
16
17
18
19
20
$13,000
600
42,000
9,900
1,200
10,200
4,000
61,000
3,500
2,900
a. What would you recommend Taylor do to cut back its labor cost? (Illustrate using an ABC plan.)
b. Item 15 is critical to continued operations. How would you recommend it be classified?

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The following table lists all costs of quality incurred by Sam’s Surf Shop last year.

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MGT655 Week 7 chapter 12 and 13 tutorial in excel
Chapter 12
7. The following table lists all costs of quality incurred by Sam’s Surf Shop last year. What was Sam’s appraisal cost for quality last year?
Annual inspection costs $ 155,000
Annual cost of scrap materials 286,000
Annual rework cost 34,679
Annual cost of quality training 456,000
Annual warranty cost 1,546,000
Annual testing cost 543,000
 
10. A manufacturing company has been inspecting units of output from a process. Each product inspected is evaluated on five criteria. If the unit does not meet standards for the criteria it counts as a defect for the unit. Each unit could have as few as zero defects, and as many as five. After inspecting 2,000 units, they discovered 33 defects. What is the DPMO measure for this process?
 
Chapter 13, Objective Questions:
6. C-Spec, Inc., is attempting to determine whether an existing machine is capable of milling an engine part that has a key specification of 4 6 .003 inches. After a trial run on this machine, C-Spec has determined that the machine has a sample mean of 4.001 inches with a standard deviation of .002 inch.
a. Calculate the Cpk for this machine.
b. Should C-Spec use this machine to produce this part? Why?
 
7. Ten samples of 15 parts each were taken from an ongoing process to establish a p-chart for control. The samples and the number of defectives in each are shown in the following
table:
Sample n
Number of
Defective Items
in the Sample Sample n
Number of
Defective Items
in the Sample
1
2
3
4
5
15
15
15
15
15
3
1
0
0
0
6
7
8
9
10
15
15
15
15
15
2
0
3
1
0
a. Develop a p-chart for 95 percent confi dence (1.96 standard deviation).
b. Based on the plotted data points, what comments can you make?
 
8. A shirt manufacturer buys cloth by the 100-yard roll from a supplier. For setting up a control chart to manage the irregularities (e.g., loose threads and tears), the following data were collected from a sample provided by the supplier.
Sample 1 2 3 4 5 6 7 8 9 1 0
Irregularities 3 5 2 6 5 4 6 3 4 5
a. Using these data, set up a c-chart with z 5 2.
b. Suppose the next fi ve rolls from the supplier had three, two, fi ve, three, and seven irregularities. Is the supplier process under control?
 
9. Resistors for electronic circuits are manufactured on a high-speed automated machine. The machine is set up to produce a large run of resistors of 1,000 ohms each. To set up the machine and to create a control chart to be used throughout the run, 15 samples were taken with four resistors in each sample. The complete list of samples and their measured values are as follows:
Sample Number Readings (in ohms)
1
2
3
4
5
6
7
8
9
10
1010
995
990
1015
1013
994
989
1001
1006
992
991
996
1003
1020
1019
1001
992
986
989
1007
985
1009
1015
1009
1005
994
982
996
1005
1006
986
994
1008
998
993
1005
1020
996
1007
979
11
12
13
14
15
996
1019
981
999
1013
1006
996
991
993
1002
997
991
989
988
1005
989
1011
1003
984
992
 
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An initial solution has been given to the following workcenter layout problem. Given the flows

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MGT655 WEEK 6 CHAPTER 8 Objective Questions 7 and 8

7. Some tasks and the order in which they must be performed according to their assembly requirements are shown in the following table. These are to be combined into workstations to create an assembly line. The assembly line operates 71⁄2 hours per day. The output requirement is 1,000 units per day.
Preceding Time Preceding Time
Task Tasks (Seconds) Task Tasks (Seconds)
A — 15 G C 11
B A 24 H D 9
C A 6 I E 14
D B 12 J F, G 7
E B 18 K H, I 15
F C 7 L J, K 10
a. What is the workstation cycle time required to produce 1,000 units per day?
b. Balance the line using the longest task time based on the 1,000-unit forecast, stating which tasks would be done in each workstation.
c. For (b), what is the effi ciency of your line balance, assuming it is running at the cycle time from part (a)?
d. After production was started, Marketing realized that it understated demand and must increase output to 1,100 units. What action would you take? Be specifi c and quantitative in your answer.

8. An initial solution has been given to the following workcenter layout problem. Given the flows described and a cost of $2.00 per unit per foot, compute the total cost for the layout. Each location is 100 feet long and 50 feet wide as shown in the following figure. Use the centers of departments for distances and measure distance using metropolitanrectilinear distance.
Department
A B C D
A 0 10 25 55 1009 1009 1009
Department B 0 10 5 509 A B C 509
C 0 15
D 509
D 0

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A manufacturing company has a small production line dedicated to the production of a particular

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MGT655 QUESTIONS 1, 4, 10, 11, 13 & 18

1. A manufacturing company has a small production line dedicated to the production of a particular product. The line has four stations in serial. Inputs arrive at station 1 and the output from station 1 becomes the input to station 2. The output from station 2 is the input to station 3 and so on. The output from station 4 is the fi nished product. Station 1 can process 2,700 units per month, station 2 can process 2,500/month, station 3 can process 2,300/month, and station 4 can process 2,100/month. What station sets the maximum possible output from this system? What is that maximum output number?
 
4. You are in a line at the bank drive-through and 10 cars are in front of you. You estimate that the clerk is taking about five minutes per car to serve. How long do you expect to wait in line?
 
10. An enterprising student has set up an internship clearinghouse for business students. Each student who uses the service fi lls out a form and lists up to 10 companies that he or she would like to have contacted. The clearinghouse has a choice of two methods to use for processing the forms. The traditional method requires about 20 minutes to review the form and arrange the information in the proper order for processing. Once this setup is done, it takes only two minutes per company requested to complete the processing. The other alternative uses an optical scan/retrieve system, which takes only a minute to prepare but requires fi ve
minutes per company for completing the processing. If it costs about the same amount per minute for processing with either of the two methods, when should each be used?
 
11. Rockness Recycling refurbishes rundown business students. The process uses a moving belt, which carries each student through the fi ve steps of the process in sequence. The five steps are as follows:
Time Required
Step Description per Student
1 Unpack and place on belt 1.0 minute
2 Strip off bad habits 1.5 minutes
3 Scrub and clean mind 0.8 minute
4 Insert modern methods 1.0 minute
5 Polish and pack 1.2 minutes
One faculty member is assigned to each of these steps. Faculty members work a 40-hour week and rotate jobs each week. Mr. Rockness has been working on a contract from General Eclectic, which requires delivery of 2,000 refurbished students per week. A representative of the human resources department has just called complaining that the company hasn’t been receiving the agreed-upon number of students. A check of finished goods inventory by Mr. Rockness reveals that there is no stock left. What is going on?
 
13. A local market research fi rm has just won a contract for several thousand small projects involving data gathering and statistical analysis. In the past, the fi rm has assigned each project to a single member of its highly trained professional staff. This person would both gather and analyze the data. Using this approach, an experienced person can complete an average of 10 such projects in an eight-hour day. The firm’s management is thinking of assigning two people to each project in order to allow them to specialize and become more effi cient. The process would require the data gatherer to fi ll out a matrix on the computer, check it, and transmit it to the statistical analysis program for the analyst to complete. Data can be gathered on one project while the analysis is being completed on another, but the analysis must be complete before the statistical analysis program can accept the new data. After some practice, the new process can be completed with a standard time of 20 minutes for the data gathering and 30 minutes for the analysis.
a. What is the production (output per hour) for each alternative? What is the productivity (output per labor hour)?
b. How long would it take to complete 1,000 projects with each alternative? What would be the labor content (total number of labor hours) for 1,000 projects for each alternative?
 
18. I-mart is a discount optical shop that can fi ll most prescription orders in around 1 hour. The management is analyzing the processes at the store. There currently is one person assigned to each task below. The optometrist assigned to task B takes an hour off for lunch and the other employees work the entire day.
Task Time
A. Greet/register the patient 2 minutes/patient
B. Optometrist conducts eye exam 25 minutes/patient
C. Frame/lenses selection 20 minutes/patient
D. Glasses made (process can run 6 pairs of
glasses at the same time) 60 minutes/patient
E. Final fi tting 5 minutes/patient
For a typical 10-hour retail day (10 a.m.–8 p.m.), the manager would like to calculate the following:
a. What is the current maximum output of the process per day (assuming every patient requires glasses)?
b. If another person were added, where would be the logical place?
c. What effect would a mail order lab (where the glasses are made off-site and returned in 5–7 days) have on the process?

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A manufacturing shop is designed to operate most efficiently at an output of 550 units per day

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MGT655 CHAPTER 5 OBJECTIVE QUESTIONS 1, 2, 3, 4 & 5

1. A manufacturing shop is designed to operate most efficiently at an output of 550 units per day. In the past month the plant produced 490 units. What was its capacity utilization rate last month?

2. A company has a factory that is designed so that it is most efficient (average unit cost is minimized) when producing 15,000 units of output each month. However, it has an absolute maximum output capability of 17,250 units per month, and can produce as little as 7,000 units per month without corporate headquarters shifting production to another plant. If the factory produces 10,925 units in October, what is the capacity utilization rate in October for this factory?

3. Hoosier Manufacturing operates a production shop that is designed to have the lowest unit production cost at an output rate of 100 units per hour. In the month of July, the company operated the production line for a total of 175 hours and produced 16,900 units of output. What was its capacity utilization rate for the month?

4. Always Rain Irrigation, Inc., would like to determine capacity requirements for the next four years. Currently two production lines are in place for making bronze and plastic sprinklers. Three types of sprinklers are available in both bronze and plastic: 90-degree nozzle sprinklers, 180-degree nozzle sprinklers, and 360-degree nozzle sprinklers. Management has forecast demand for the next four years as follows:
Yearly Demand
1 (in 000s) 2 (in 000s) 3 (in 000s) 4 (in 000s)
Plastic 90
Plastic 180
Plastic 360
Bronze 90
Bronze 180
Bronze 360
32
15
50
7
3
11
44
16
55
8
4
12
55
17
64
9
5
15
56
18
67
10
6
18
Both production lines can produce all the different types of nozzles. The bronze machines needed for the bronze sprinklers require two operators and can produce up to 12,000 sprinklers. The plastic injection molding machine needed for the plastic sprinklers requires four operators and can produce up to 200,000 sprinklers. Three bronze machines and only one injection molding machine are available. What are the capacity requirements for the next four years? (Assume that there is no learning.)

5. Suppose that Always Rain Irrigation’s marketing department will undertake an intense ad campaign for the bronze sprinklers, which are more expensive but also more durable than the plastic ones. Forecast demand for the next four years is
Yearly Demand
1 (in 000s) 2 (in 000s) 3 (in 000s) 4 (in 000s)
Plastic 90
Plastic 180
Plastic 360
Bronze 90
Bronze 180
Bronze 360
32
15
50
11
6
15
44
16
55
15
5
16
55
17
64
18
6
17
56
18
67
23
9
20
What are the capacity implications of the marketing campaign (assume no learning)?


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MGT 655 Chap 4 Question 6, 7 and 8 tutorial in excel

MGT655 Chapter 4 Objective Question 6, 7 and 8

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Question 6
Schedule the following activities using CPM:
Activity Immediate Predecessor Time (weeks)
A
B
C
D
E
F
G
H

A
A
B
C, D
D
F
E, G
1
4
3
2
5
2
2
3
a. Draw the network.
b. What is the critical path?
c. How many weeks will it take to complete the project?
d. Which activities have slack, and how much?
Question 7

The R&D department is planning to bid on a large project for the development of a new communication system for commercial planes. The accompanying table shows the activities, times, and sequences required:
Activity Immediate Predecessor Time (weeks)
A
B
C
D
E
F
G
H
I

A
A
A
B
C, D
D, F
D
E, G, H
3
2
4
4
6
6
2
3
3
a. Draw the network diagram.
b. What is the critical path?
c. Suppose you want to shorten the completion time as much as possible, and you have the option of shortening any or all of B, C, D, and G each one week. Which would you shorten?
d. What is the new critical path and earliest completion time?
Question 8

The following represents a project that should be scheduled using CPM:
Activity Immediate Predecessors
Times (days)
a m b
A
B
C
D
E
F
G
H


A
A
B
C, D
D, E
F, G
1
1
1
2
3
3
1
2
3
2
2
3
4
4
4
4
5
3
3
4
11
5
6
5
a. Draw the network.
b. What is the critical path?
c. What is the expected project completion time?
d. What is the probability of completing this project within 16 days?

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Live Trap Corporation received the data below for its rodent cage production unit. Find

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1. Live Trap Corporation received the data below for its rodent cage production unit. Find the total productivity.
Output Input
50,000 cages Production time 620 labor hours
Sales price: $3.50 per unit Wages $7.50 per hour
Raw materials (total cost) $30,000
Component parts (total cost) $15,350

2. Various financial data for the past two years follow. Calculate the total productivity measure and the partial measures for labor, capital, and raw materials for this company for both years. What do these measures tell you about this company?
Last Year This Year
Output: Sales $200,000 $220,000
Input: Labor 30,000 40,000
Raw materials 35,000 45,000
Energy 5,000 6,000
Capital 50,000 50,000
Other 2,000 3,000

3. An electronics company makes communications devices for military contracts. The company just completed two contracts. The navy contract was for 2,300 devices and took 25 workers two weeks (40 hours per week) to complete. The army contract was for 5,500 devices that were produced by 35 workers in three weeks. On which contract were the workers more productive?

4. A retail store had sales of $45,000 in April and $56,000 in May. The store employs eight full-time workers who work a 40-hour week. In April the store also had seven part-time workers at 10 hours per week, and in May the store had nine part-timers at 15 hours per week (assume four weeks in each month). Using sales dollars as the measure of output, what is the percentage change in productivity from April to May?

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